Versand

Last updated: November 9, 2026

Thank you for shopping with happyfloof. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Where we ship

We currently ship to Spain, Portugal, Italy, France, Germany and Belgium.

Order processing

Orders are processed within 1–3 business days (excluding weekends and public holidays). Orders placed on weekends or holidays begin processing on the next business day.

You will receive a confirmation email as soon as your order ships. Tracking is included when the carrier supports it.

Delivery times

Delivery usually takes 7–12 business days after your order ships. Some items can take up to 20 days. The expected delivery window for each product is shown on the product page (and in the “Get it between…” estimate where available).

Delivery times are estimates, not guarantees. They may be affected by carrier delays, customs checks, weather, or other events outside our control.

Shipping costs

Standard shipping is €6.99. Shipping is free on orders of €50 or more. The exact cost for your cart is always shown at checkout before you pay.

Customs, taxes and fees

Orders shipped within the European Union may be subject to VAT. Where available, applicable taxes are calculated and shown at checkout. If charges are not collected at checkout, any import-related fees that may apply are the customer’s responsibility unless we state otherwise at checkout.

Order tracking

Once your order ships, we email you a confirmation with a tracking number and link when the carrier provides one. Tracking can take a short time to update after you receive it.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it before the order ships.

Lost, damaged or delayed packages

If your order is lost, damaged or delayed, contact us at support@happyfloof.shop and we will help you work with the carrier.

Order changes & cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to help before your order ships; once it is in transit we cannot modify it. Refunds for cancelled orders are returned to the original payment method where possible.

Questions?

Contact us at support@happyfloof.shop.